FAQs
Q: How do I obtain a password to make online registrations?
A: If you already have a Vet Code, please contact idENTICHIP for a password (which will be sent by post).
If you do not have a Vet Code, please contact idENTICHIP to receive your password and Vet Code.
Online
NEW AND UNIQUE to identichip, owners can now register their own pets details online using details contained on the new format registration form.
Practice computer system
Subject to compatibility with the practice system and co operation by the supplier owner and pet details can be transferred using Vetxml directly into the Anibase system.
Practice Printed Form
Practices may print their own version of the registraion form, attach a barcode and send via fax or post to Anibase for registration.
Q: Can I amend Pet or Pet Owner Details?
A: You are unable to make any amendments to pet owner details. These can only be done by the owner or idENTICHIP database administration.
However, you are able to make a change to pet details in respect of the death of a pet... You are of course able to make amendments to your practice details
Q: What if I cannot find the Microchip Number on the database?
A: Please check the microchip number which will have either 10 or 15 digits. 10 digit microchips may have a mixture of alpha and numeric digits. The database is case-sensitive.If the number is correct then contact idENTICHIP on 01904 487600 who should be able to identify the source of the microchip. If the enquiry is out of hours then you should contact 0870 606 6751.
Q: What if the Microchip is already registered?
A: A message to this effect will be displayed if the microchip has already been registered on the database..
