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Frequently Asked Questions

FAQs Cat

Q. Are all microchips the same?

A. No, there is an international standard which ensures that all scanners can read the number on the microchip but there are differences in both the physical appearance and performance of microchips.

idENTICHIP® is manufactured in Europe using high quality materials and standards. It is unique in having an outer collar fitted which fixes the microchip in the tissue to ensure no chance of it moving whilst in the animal and so always being in the correct place to be scanned.

Q: Is it compulsory to have my pet microchipped?

A:It is currently only compulsory to have your dog microchipped in Northern Ireland.

In England, Scotland and Wales, it will be compulsory for dogs to be microchipped and registered with correct up to date details on the microchip database from 6th April 2016. From this date all dogs must be microchipped and all puppies must be microchipped by the age of 8 weeks and prior to transfer from the breeder to the first keeper.

For further information surrounding the legislation please visit http://www.legislation.gov.uk/ukdsi/2015/9780111125243

Under the Pet Passport Travel Scheme, a dog or cat must be microchipped if it leaves the UK and returns.

Q: Where can I have my pet microchipped?

A: Contact your local veterinary surgeon, pet rescue centre or dog warden for advice. Use our Find a Vet tool to find your nearest implanter.

Q: How long does the microchip last?

A: The microchip should last for the life of your pet.

Q. Will having the microchip implanted hurt my pet.

A. Implanting the chip will cause no more pain than a normal injection as the needles are specifically designed for the purpose.

Q. At what age can I have my pet /horse implanted.

A. There is no minimum age, the implanter will be trained to ensure it is safe.

For most cats and dogs it would be done at the time of the first vaccinations, whereas horses can be done at birth.

Q: How can I change my address?

A: If you have your pets microchip number and the security code, which can be found on your pets idENTICHIP® registration certificate you can amend your details by logging into your ANIBASE® pet record at www.anibase.com or using the Login to ANIBASE® link at the top of this page. There will be a small fee of £6 to make amendments, payment can be made online with credit or debit cards.

Alternatively, you can send the slip at the foot of the registration certificate or a letter with your pets microchip number and new address details along with a cheque or postal order for £6.

 

Q: How do I change the ownership on my pet’s microchip?

A: If you have your pet’s microchip number and the security code, which can be found on your pet’s idENTICHIP® registration certificate you can amend your details by logging into your ANIBASE® pet record at www.anibase.com or using the Login to ANIBASE® link at the top of this page. There will be a small fee of £6 to make amendments, payment can be made online with credit or debit cards.

Alternatively, you can send the slip at the foot of the certificate or a letter with your pet’s microchip number and new address details along with a cheque or postal order for £6. If a letter is sent to us that is not signed by the registered owner to request a change of ownership we have to send a relinquishment letter to them. By law we have to give them 30 days to reply. If we don't receive a reply to the letter after this time we are legally allowed to amend the relevant details on our database.

Q:If I move abroad should I let you know?

A: Yes, we would advise that you follow the change of address procedure outlined above. Our main reason for this is if your pet were to go missing abroad the scanners may detect the microchip as a microchip implanted in England and the authorities or vets may phone ANIBASE® for details.

We would also advise that you speak to a local vet in the country in question to arrange for your pet to be registered on their main re-unification database.

 

If you haven’t found the answer to your query here please use our contact us page and a member of our team will be happy to help with your enquiry.