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Frequently Asked Questions

Frequently Asked Questions

No, there is an international standard which ensures that all scanners can read the number on the microchip but there are differences in both the physical appearance and performance of microchips.

On 6th April 2016 it became compulsory in England, Scotland and Wales for all dogs to be microchipped and registered on a microchip database.

In Northern Ireland compulsory microchipping of dogs was introduced in April 2012 with all dogs held under an individual dog licence requiring a microchip.

In The Republic of Ireland compulsory microchipping of dogs was introduced on a phased basis, beginning with puppies from September 2015 and to include all dogs from March 2016.

Remember: To be compliant with the law your dog must be microchipped AND registered on a microchip database with correct and up to date contact details.

Contact your local veterinary surgeon, pet rescue centre or dog warden for advice. Use our Vet Locator tool to find your nearest implanter.

Implanting the chip will cause no more pain than a normal injection as the needles are specifically designed for the purpose.

There is no minimum age, the implanter will be trained to ensure it is safe.

For most cats and dogs it would be done at the time of the first vaccinations, whereas horses can be done at birth.

It’s really important to keep your details up to date as it helps you be reunited with your pet should they go missing. You will need to update your details if you are moving home, taking your pet on holiday or putting them into holiday care (e.g. kennels). To do this you will need to log in to your account and edit your details.
If you are an identibase® plan member then you will need to upgrade to identibase® plus or identibase® premium. There is a one-off cost to join either plan, however this is for the full lifetime of your pet, and you can make unlimited amends to your details.
Upgrading to identibase® premium includes membership to identifind®, an enhanced reunification service providing invaluable assistance from our dedicated team 24/7 365 days a year. If your pet goes missing all you have to do is call our 24-hour helpline and we will send a local alert to dog wardens, rescue centres, charities and veterinary surgeries in your area as well as providing you with ‘Lost’ posters for you to display locally. The identibase® premium service is only £5 more than identibase® plus yet the benefits last the full lifetime of your pet.

Please log in to your account on the identibase® website and click on the button that says 'Click Here If You Are Rehoming Your Pet' and fill out the details on the next page.

Yes, we would advise that you follow the change of address procedure outlined above. Our main reason for this is if your pet were to go missing abroad the scanners may detect the microchip as a microchip implanted in England and the authorities or vets may phone identibase® for details.

We would also advise that you speak to a local vet in the country in question to arrange for your pet to be registered on their main re-unification database.

Identibase® is the UK’s original and most advanced Pet Database, registering your pet’s details could not be easier…


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